About Wizaura

Who We Are

Founded in 2018, Wizaura is a global e-commerce platform deeply focused on meeting family needs, with a core mission of "bringing joy, convenience, and high-quality living to families around the world." The original aspiration of our brand stems from cherishing the little details in daily life: those seemingly ordinary moments in life—such as the comfort of family members sitting together to share a cup of iced drink on a scorching summer day—deserve to be guarded by high-quality products that can stand the test. For this reason, we have abandoned the model of "piling up multiple product categories" and instead focus on deepening our efforts in our core category: high-quality household slushie machines, striving to perfect this one product to the utmost.
Driven by this focus, we are proud to have reached a milestone: to date, our slushie machines have successfully entered over 3,000 American households, and the repurchase rate and positive review rate have always remained above 95%. Behind these figures lies the genuine recognition of every family. A customer commented, "I used it the entire summer, and the machine never had a single malfunction. My kid looks forward to making fruit slushies every day." Another parent said, "The material feels very sturdy, so I feel completely at ease letting my kid use it." Every slushie machine that makes sweet and refreshing drinks in the afternoon is a bond of trust between us and families, and it is also the best proof of our "devoting care to product creation" philosophy.
We are not just providers of products, but a team composed of parents, home appliance R&D professionals, and quality control experts. Deeply aware that "safety and durability are the bottom lines for household products," we have established three strict standards for our products. Firstly, when selecting cooperative manufacturers, we only choose enterprises with more than 10 years of home appliance production experience and certified by the U.S. FDA for food-contact materials. Secondly, before each batch of products leaves the factory, they undergo a 72-hour continuous operation test, a high-temperature environment stability test, and a child contact safety test. Finally, random sampling and trial use are conducted before storage to ensure that every slushie machine delivered to customers meets the standard of "ready to use right out of the box and durable for a long time." At the same time, we have built an exclusive logistics and customer service system for users within the United States. After placing an order, delivery takes an average of 2-5 days, and the customer service team is available online 7×12 hours a day. Everything we do is to let you spend less time solving problems and more time enjoying beautiful moments with your family.

Our Promise

At Wizaura, our three core promises are not just slogans, but guiding principles written into our brand operation standards. It is precisely this commitment that has allowed us to grow steadily from serving hundreds of families to becoming a trusted choice for thousands of families:
  • Trustworthy Quality: Every slushie machine meets strict safety and performance standards, ensuring both durability and peace of mind. This is the fundamental reason why more than 3,000 families have chosen to welcome our products into their homes.
  • Worry-Free Service: We provide all U.S. users with a "30-day no-questions-asked return and exchange" service, and also promise a "2-year warranty"—completely eliminating the worry that "no one will take care of it if it breaks after purchase."
  • Joy Delivered Across America: We specialize in domestic shipping services within the United States, making it easy for families across the country to access these joy-filled products. No matter where you are, we hope to bring Wizaura's joy to your doorstep.
  • Customer First: From browsing products to after-sales support, we always prioritize your experience. Your satisfaction is not just a goal, but also the key to turning first-time buyers into members of the Wizaura family and helping us serve more families every day.

Our Brand Value

Wizaura has always believed that products that truly win trust must not only be "easy to use" but also "reliable"; brands that truly have warmth must not only "sell products" but also "understand users." We focus on the slushie machine category not because of "limited product range," but because we hope to achieve perfection in the "family iced drink experience" through "in-depth focus on a single category." A good slushie machine is not just a tool for making iced drinks, but also an emotional carrier that connects "parent-child interaction (kids participating in making fruit slushies), family gatherings (preparing special iced drinks for guests), and daily relaxation (making a refreshing slushie for yourself in the afternoon)"—injecting more small joys into ordinary life.
It is this philosophy of "focusing on quality and valuing trust" that has allowed us to become part of the stories of more than 3,000 American families. Some families have used our slushie machines to record the joy of their children making drinks for the first time; others have used them to receive praise from relatives and friends at summer family gatherings. Our journey is only just beginning. In the future, we will continue to optimize our products based on user feedback (such as developing a "smaller, space-saving" mini version to meet the needs of families living in small apartments), while maintaining high standards for quality and service. We strive to allow more American families to experience the beauty of "using with confidence and sharing with joy" through our products. We always look forward to becoming that "reliable partner who needs no extra words" in your family life.